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MommaK70
Newbie

My green light is not working.

I went through all the steps on the other posts and nothing worked

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1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: My green light is not working.

Thank you for posting here in the Roku Community, @MommaK70!

Thank you for informing us about the issue with your Roku remote not working. We would like to assist you with this matter.

To get started, can you please provide the following information: 

  • Could you please share with us the type of Roku remote you have?
  • Is there a pairing button on the back of the remote?
  • Please provide the serial number of the Roku device paired to the remote. 
  • When did the issue begin?

We'll wait for your reply and assist you further. 

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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