Remotes

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RokuJharra-Q
Community Moderator
Community Moderator

Re: My Roku TV remote drains battery fast

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Hi, Community Users!

We understand your concerns about your Roku remote draining batteries quickly, were here to help!

There are a few reasons why Roku remote batteries may drain quickly:

  • Heavy Usage: Features such as private listening, available on select Roku remotes, can also drain the battery.
  • Improper Pairing: If the remote is not correctly paired with your TV, it could lead to faster battery depletion.

Here are some troubleshooting steps you can try!

Factory Reset remote: In some cases, a factory reset may resolve the issue. To reboot your remote, please follow these steps:

  • Verify the batteries and replace them if necessary.
  • Unplug the Roku device from the power source for approximately 5 seconds.
  • If your rechargeable voice remote has a pairing button, kindly press and hold the pairing button on the back of the remote for 20 seconds.
  • If your remote does not have a pairing button, please press and hold the Back and Home buttons for 20 seconds.
  • Reconnect the Roku device to the power source. Attempt to use the remote again.
If the problem continues after following the troubleshooting steps, please send me a Private Message with the necessary details.:
 
  1. Serial number of the Roku player this remote is paired to.
  2. Is this the remote that came with that device? If not, kindly specify if this is a Voice Remote Pro or Voice Remote Pro (2nd edition).
  3. When and where did you purchase this?
To send a PM, kindly select my username, View Profile, and on the right side of the page, select Send this user a private message.

Thanks,
Jharra
Jharra Q.
Roku Community Moderator
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Lerryjee
Reel Rookie

Re: My Roku TV remote drains battery fast

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I have the same issue. The voice control is likely the culprit...probably always on, constantly seeking input (i.e. listening).

My non voice remote is fine.

Seriously though just stop buying roku products.

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RokuTakashi
Community Moderator
Community Moderator

Re: My Roku TV remote drains battery fast

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Hi, @Lerryjee 

Thanks for posting here in the Roku Community.

We understand the issue you have experienced with your Roku remote that drains battery fast.

Please be informed that a Roku voice command feature needs to be activated for it to function. To utilize the feature, a button with the "Microphone icon" must be pressed. 

You can refer to @RokuJharra-Q's post above this thread for further information on how to resolve issues with the Roku remote that drains the battery fast.

We hope this helps, and let us know if you have further concerns or inquries.

Thanks,
Kash

Takashi O.
Roku Community Moderator
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Kitty99
Binge Watcher

Re: My Roku TV remote drains battery fast

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The Remote on one of my Roku Express 4K+ with voice remote is draining the battery in 6 hours.  I've tried different rechargeable batteries and the same thing happens.  I have tried repairing, but that didn't work.  I have tried unplugging everything and repairing and that didn't work.  This remote has not worked properly since the day I purchased and installed this Roku.  I've had it since March 6, 2023.  I should have complained about it in the beginning.   Luckily (or unluckily) I had another spare remote, from another Roku E4k+ that died just last December.  I had to buy another one.  (I have 3 Roku E4k+ on 3 separate TV's in the house).  

I had a Roku Express 4K+ with voice remote die, it was only a year and 6 months old. So I had to buy another one.  So I am losing trust in these devices.  Someone better check that the production and completion of these units work and will last.  I have three Roku Express 4K+ with Voice Remotes in my home (excluding the one that died). 

My question is it really the Remote or is it the Unit?  Which one is actually causing the problem of the battery being drained?  Is the Unit sending the signal, or is it just the Remote sending the signal.  I think the Software Engineers need to dig deeper into this issue and fix it so that it doesn't happen to the many people it already has, and continue to happen.  Because it makes your product look bad.  So I have paired my spare remote to the E4k+ with the previous remote issue and I will see if it drains the battery on the spare.  I have regular batteries in it. 

 I know I can use my phone, don't want to do that.  Roku needs to do better with programming the Remotes, to work with any Roku.  IR or RF should be a choice with the remotes, so remotes from other rooms don't turn on the TV you are not going to use.  The old remote (that didn't work), even though it wasn't paired with the TV in the Bedroom, would turn on the TV in the living room. 

Sorry for the long post, but I am trying to figure out the Roku E4k+, and maybe help with some issues that could be fixed. 

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RokuTakashi
Community Moderator
Community Moderator

Re: My Roku TV remote drains battery fast

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Hi, @Kitty99 

Thanks for posting here in the Roku Community.

I appreciate you taking the time to share your concern about the battery condition of your Roku remote with us, and I'm here to help.

Please take note that I have sent you a private message here in The Roku Community. Kindly check your inbox since we've reached you from there.

I hope for your continuous response.

Thanks,
The Roku Community Team. 

Takashi O.
Roku Community Moderator
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