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shido321
Newbie

Kid sat on voice remote and now there's a legal agreement that I can't bypass

Roku user since 2009 here.

Is there any way to use my Roku and bypass the sudden voice remote legal agreement that rendered my.roku non-functional?

I already tried factory resetting which didn't work. I do not want to use voice features and would gladly opt-out if that's an option.

Not wanting to get into the ins and outs, just simply do not want to sign a legal agreement for an item I paid for a year ago that was functional until tonight.

The legal agreement looks like it was made October 28, 2022. But was never triggered until my kid sat on a pillow with the remote under it and accidentally turned on the voice feature of the remote.

If there's a workaround, I'd love to know. Thank you!

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RokuDanny-R
Retired Moderator

Re: Kid sat on voice remote and now there's a legal agreement that I can't bypass

@shido321

Thanks for the post.

Are you able to close the agreement? Have you tried pressing buttons on the remote to remove the notice? Can you provide a photo of the issue you are experiencing?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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