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tangolovers
Reel Rookie

How to order Free HDMI Extenders so they arrive at the same time as my Roku devices?

How can I order my Free HDMI Extenders at the same time that I order my Roku devices on Amazon?   I don't want to have to wait yet another week or so after getting the Roku devices for the HDMI extenders to arrive.

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4 REPLIES 4
DBDukes
Community Streaming Expert

Re: How to order Free HDMI Extenders so they arrive at the same time as my Roku devices?

@tangolovers 

Order the HDMI Extender first. When it arrives, run to Walmart and pick up a Roku.

But what you're asking, a Roku Streaming Stick 4K or Roku Streaming Stick 4K+ with an HDMI Extender included, isn't likely. If they were to arrive at the same time, it would be coincidental.

Gotta ask, though, why do you think you need an HDMI Extender? Is your HDMI port recessed to the point that a Streaming Stick 4K/4K+ won't fit?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Strega
Roku Guru

Re: How to order Free HDMI Extenders so they arrive at the same time as my Roku devices?

I'm curious because you say "Roku devices" not "Roku sticks".  Just making sure that you know that extenders are only needed for streaming sticks and only in certain circumstances. If you already know you would need an extender to get a stick to fit, you could also order one of the box-style models (Express, Ultra etc.) that has no need of an extender.

tangolovers
Reel Rookie

Re: How to order Free HDMI Extenders so they arrive at the same time as my Roku Sticks?

Hello DBDukes... thanks you for responding so quickly.  Our TV ports are recessed, so we definitely need the extenders.  I already ordered my first Roku Stick about 10 days ago and ordered the HDMI extenders but still haven't rep'd it.  Yesterday I ordered an additional 3 Roku Streaming Sticks on Amazon and would like to get the HDMI extenders sent from Roku now, so I don't have to wait yet another 10 days or so to get them.   When you go online to fill out the form for the extender, it requires the serial number be entered, but I don't have those yet.   Unfortunately, this causes quite a delay.   I hope there's another way to get these now w/o having to pay more for them.  

 

Just to clarify, I did mean Roku Sticks when I said devices in the subject line.

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DBDukes
Community Streaming Expert

Re: How to order Free HDMI Extenders so they arrive at the same time as my Roku Sticks?

@tangolovers 

The only way to get a free HDMI Extender is via the method indicated. I don't know if Roku would acknowledge use of the same serial number for another order. You could try it, but if it won't let you order a subsequent HDMI Extender on the same serial number, then the only way to get a free one from Roku would be after you enter the additional serial numbers, after you get the Sticks.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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