Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rjabend
Binge Watcher

Re: Roku replacement remote

Jump to solution

It is the latest

0 Kudos
SRQtech
Streaming Star

Re: Roku replacement remote

Jump to solution

@RokuDanny-R 

I did a System Restart on all 3 of my 3810X sticks. All 3 Model RC399 remotes are only Firmware version rtn.4090.

How do I get it to 4092?

dontcallmeshirl
Channel Surfer

Re: Roku replacement remote

Jump to solution

only rtn.4090 here as well after a few restarts 

rjabend
Binge Watcher

Re: Roku replacement remote

Jump to solution

Mine says "4200"

0 Kudos
yawitz
Streaming Star

Re: Roku replacement remote

Jump to solution

@rjabend wrote:

Mine says "4200"


Are you sure that's the remote, and not the stick itself? (They have different version numbers. For example, my stick version shows 9.4.0 • build 4200-50.)

0 Kudos
rjabend
Binge Watcher

Re: Roku replacement remote

Jump to solution

You are correct. The remote is 4092.

 

0 Kudos
Tixman
Reel Rookie

Re: Roku replacement remote

Jump to solution

What version software should it have upgrade to?  I still show:  SW: 9.4.0 build 4200-50 after restart and even checked the SW update and it does not show any new ones available.

0 Kudos
rjabend
Binge Watcher

Re: Roku replacement remote

Jump to solution

That is also what mine shows.

0 Kudos
MooseLips
Binge Watcher

Re: Roku replacement remote

Jump to solution

I have two 3810X sticks with RC399 remotes and they are also stuck on the 4090 firmware. I've rebooted several times and even repaired the remotes, removed batteries... rebooted again... still stuck on 4090. So how do we get to this 4092 firmware with the supposed fix?

0 Kudos
MooseLips
Binge Watcher

Re: Roku replacement remote

Jump to solution

Ok both my sticks finally updated to 4092 just a little while ago after another reboot so maybe it's taking some time to get to everyone. Will report back in a few days. 

Fingers crossed. This has been so GD annoying!!!

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.