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Gwass
Newbie
‎12-12-2021 07:42 AM

How to cancel personal buttons 1 and 2

I assigned Amazon Video and Pluto TV to buttons 1 and 2 on my Roku Ultra. I keep accidentally hitting those buttons. I want to erase those buttons so they do nothing. I can’t figure out how to do this. 

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2 REPLIES 2
SE33
Binge Watcher
‎12-13-2021 08:46 AM

Re: How to cancel personal buttons 1 and 2

Move to Canada apparently the 1 and 2 buttons no longer work her after the 10.5 update.  I'm sorry this is sarcastic but I'm really frustrated with Roku not offering  a rollback on that update. for 4800x models

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Tivoburkee
Community Streaming Expert
‎12-13-2021 09:17 AM

Re: How to cancel personal buttons 1 and 2

Sorry but the only way to delete what's programmed to 1 & 2 keys is to factory reset the Roku itself. What's memorized on those keys are in the Roku not the remote. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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