Remotes

[Verna77]

Had the TV for a couple of years now, no big issues and suddenly today the settings button stopped working. All the other buttons still work, just that one doesn't function.

I use it a fair amount to adjust colour settings but surely not enough to wear it out???

[RokuHaz-M]

Hi @Verna77 

Thanks for bringing this to us!

It seems that a button on your remote stopped working. Can you share a bit more info to help me investigate this further?

• The model number of the Roku remote.
• Can you snap a picture of the remote and tell me which button you're referring to?
• When and where did you purchase this remote? Did it come with the Roku TV, or was it sold separately?

In the meantime, I suggest getting the Roku Mobile App as an alternative remote for your TV. Here's a link to download the app for free.

Please keep us posted!

Roku Community Team