Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help! Stuck on remote pairing page

I am on my daughter's account and do not have their sign in information.  I have already sent the problem I am having.  I am stuck with my remote on the pairing page.

0 Kudos
Roku Employee
Roku Employee

Re: Help! Stuck on remote pairing page

Hey @FerolMatthews77

Thanks for the post. 

I'd recommend starting with the troubleshooting steps available in this Support article: How to resolve issues with your Roku® simple remote or Roku voice remote

Let us know if there's any difference after.

All the best,

Kariza D.
Roku Forum Moderator
0 Kudos