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Having to reset remote multiple times

Remote has to be reset multiple times.  Reset three times yesterday and had to reset again this morning.  Batteries have been changed.

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Community Streaming Expert

Re: Having to reset remote multiple times


With a little more background information, someone may be able to make some suggestions.

  • What happens that makes you want to reset your remote?
  • What process do you go through to reset the remote?
  • Roku has several different types of remote.  You mention changing batteries, so we know it's not a Voice Remote Pro that has rechargeable batteries, but is it a Voice Remote (non-Pro), non-Voice remote for a Roku device, non-Voice remote for a Roku TV?
  • What is your Roku model and model number?  Settings/System/About will tell you.


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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