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mikejdc
Newbie

Harmony Ultimate Remote for Roku-----only volume control and power on/ off works

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My Harmony Ultimate remote has worked well for past year.  I would hit the 'Home' command on the Harmony remote touchscreen and then would get to the Roku menu.  I could use the Harmony remote to move around the home screen and select an app (like YoiTube TV).  Now I am unable to use the Harmony remote to do those tasks----i have to use the Roku remote,  

Spent hours trying to fix with all the community comments here to no avail.  

PLEASE LET ME KNOW IF YOU HAVE A WAY TO TROUBLESHOOT THIS ISSUE SO THAT MY HARMONY ULTIMATE REMOTE CAN CONTROL MY ROKU OUTSIDE OF THE VOLUME CONTROL.

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mikejdc
Newbie

Re: Harmony Ultimate Remote for Roku-----only volume control and power on/ off works--FIXED!!!!!!!!!

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Well, I got my HARMONY remote to work with my ROKU!   No one on previous threads suggested this which works:

Remove the ROKU device AND the Watch Roku Activity from the Harmony remote using the Harmony app.

Re-install both and follow Harmony app instructions.

 

 

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renojim
Community Streaming Expert

Re: Harmony Ultimate Remote for Roku-----only volume control and power on/ off works

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Did you see the comment about setting "Network access" to Enabled or Permissive?  I thought it was only for Harmony hub users.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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mikejdc
Newbie

Re: Harmony Ultimate Remote for Roku-----only volume control and power on/ off works

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I tried that but it did absolutely nothing for the Harmony remote.

What else can I do?

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mikejdc
Newbie

Re: Harmony Ultimate Remote for Roku-----only volume control and power on/ off works--FIXED!!!!!!!!!

Jump to solution

Well, I got my HARMONY remote to work with my ROKU!   No one on previous threads suggested this which works:

Remove the ROKU device AND the Watch Roku Activity from the Harmony remote using the Harmony app.

Re-install both and follow Harmony app instructions.

 

 

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