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Juanskx
Newbie
‎02-12-2022 01:26 PM

Free hdmi cable form is not working

Im trying to get the free cable but the form shows that the SN is incorrect, but I placed the sn in the back, the one on the box and the one on my account. But still shows the same.

my SN is YH005S772732

can somebody please help.

B7FD509C-ACF8-4AAB-9F1D-AFCAC7CDD1E0.png

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RokuMary-F
Retired Moderator
‎02-14-2022 04:26 PM

Re: Free hdmi cable form is not working

HI @Juanskx,

Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.

Please keep us posted if there is anything we can assist you with.
 

Best regards,
Mary

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