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zanderc9
Newbie

Finding Streaming Stick Remote

Is there a way to find a lost remote from a streaming stick that is not on the network, but is listed on the Devices in account? I have a stick that I take with me on trips and I cannot find it anywhere!

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1 REPLY 1
RokuJanadeeK
Retired Moderator

Re: Finding Streaming Stick Remote

Hi @zanderc9,

We're grateful to have you here in the Roku Community.

We appreciate you reaching out for support about finding out if there's a way to find your lost remote paired to your Roku streaming stick. No worries! We'd be more than happy to find you the best resolution for this.

Before we proceed, can you please confirm if this is the remote that comes with your Roku streaming stick? If not, we have a lost remote finder feature that is only supported on the Roku Voice remote pro. You can learn more about this in our support article on how to find your Roku remote using the lost remote finder feature.

However, if this is a voice remote, we don't have the option to find it. Additionally, the remote must be paired with the remote for the remote finder to work.

Let us know if you have further inquiries.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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