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gb1
Channel Surfer

Enhanced remote won't control RCA TV power or volume

Help just bought ROKU Premier (3920 series), disappointed the remote would not control my TV. So I sprung another $20 for Voice remote RC460 with power and volume controls. Works fine with the ROKU but all 50 IR codes don't work with my RCA TV?

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22 REPLIES 22
Tivoburkee
Community Streaming Expert

Re: Enhanced remote won't control RCA TV power or volume

Try telling it you have LG or Vizio tv.

Edmund
Roku Community Streaming Expert

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gb1
Channel Surfer

Re: Enhanced remote won't control RCA TV power or volume

Thanks - Restarted and paired. Tried no TV designation, RCA, LG and Vizio with no luck. Any other suggestions?

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Tivoburkee
Community Streaming Expert

Re: Enhanced remote won't control RCA TV power or volume

Do you line of sight to the roku as well as front of the tv? Not having it buried behind the tv during programming gets you better results. And I don't think you had enough time to do both brands since I last posted, you're not giving it your all, why should I? 

Edmund
Roku Community Streaming Expert

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I am not a Roku employee.
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gb1
Channel Surfer

Re: Enhanced remote won't control RCA TV power or volume

Yes, line of site. I did try RCA, VIZIO and LG multiple times (RCA and LG have 50 codes and VIZIO has 9). I do appreciate your help, have been trying and searching solutions for a couple hours. Not sure what I am missing?

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gb1
Channel Surfer

Re: Enhanced remote won't control RCA TV power or volume

Trying a factory reset now to start over.

 

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Tivoburkee
Community Streaming Expert

Re: Enhanced remote won't control RCA TV power or volume

How old is the RCA tv? What's its model number? Is it a Roku tv? 

Edmund
Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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gb1
Channel Surfer

Re: Enhanced remote won't control RCA TV power or volume

2-3 years Model LED32E30RH

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gb1
Channel Surfer

Re: Enhanced remote won't control RCA TV power or volume

Sorry, not a ROKU TV

 

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gb1
Channel Surfer

Re: Enhanced remote won't control RCA TV power or volume

Factory reset did not work, not sure what I'm missing. Is there a way to confirm that the remote is emitting an IR signal? I have not found a code that will mute the music.

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