Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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MissRodeo
Channel Surfer

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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What am I suposed to do we these threads? No one has solved my problem.

navferret
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model: 4670X - Roku Ultra

Software version: 10.0.0 build 4195-46

TV model: Sharp LED TV (LC-40Q3070U)

Issue ID: 79-191-472
 
The remote was controlling the TV volume and power just fine yesterday.  Now neither one works.  Trying the TV setup again does not work, and after two tries it says the Sharp TV will not work with a Roku remote. I've also tried re-pairing the remote, restarting the Roku, unplugging the Roku.  Nothing works.
 
Please fix this!
 
0 Kudos

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model 3810X - Roku Streaming Stick+

Sharp 55N3070UW(1001)

 

Issue ID: 83-191-495

0 Kudos

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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my remote lost volume control.

model 3810X - Roku streaming stick

s#yh0054523393 (c13915523393)

software vers 9.4.0 build 4210-50

timestamp: 2021-05-13T23:36:32Z

issue id 93-191-496

Jtheurer
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Repaired remote as new device, now works

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mobiled
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Roku 4660RW-Roku Ultra

Sceptre TV

Issue ID 86-191-507

Remote still powers TV on and off but no longer has volume control.

Boardmanbear
Channel Surfer

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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I tried resetting my Roku ultra remote several times today per your instructions to no avail. The volume control on my remote still does not work! When is a update patch going to be sent out to all of us player/remote owners that are affected by this bug? It is very annoying using two remotes to control a player and television again. Ugh!

CIverson
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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This volume problem with the remotes is an absolute joke, there is absolutely no fix to this.

Ready to start over with new product. 

JamesCoste
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model:  3921-Roku Premiere+

Serial #: YH00D4471874

Software Version:  10.0.0 build 4195-91

ID 74-191-538

jlsherfick
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Model 3931RW - Roku Express+

Samsung

Issue ID CX-191-539