Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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Tivoburkee
Community Streaming Expert

Re: Device SN C43838523082 won't pair. with either of my enhanced remotes.

Yes, the rc80 is an old 3600 stick remote, it's wifi. But now will need to know if the Roku itself is wifi remote controllable? So do you see a model number in darker text above the SN?

Edmund
Roku Community Streaming Expert

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Ed383327
Channel Surfer

Re: Device SN C43838523082 won't pair. with either of my enhanced remotes.

I will have to look when I get there. Visually it looks like a premiere. Are premieres IR devices?

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andyross
Roku Guru

Re: Device SN C43838523082 won't pair. with either of my enhanced remotes.

All stand-alone boxes support IR. Sticks are WiFi only. Many models above the lowest Express support both IR and WiFi.

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Tivoburkee
Community Streaming Expert

Re: Device SN C43838523082 won't pair. with either of my enhanced remotes.

The premiere came with IR remote, but could be paired to wifi remote. The premiere 3920x model number  is in bright lettering on the same line as the sn. Same for the 3921x premiere+. I own both, and I also own the IR only 3700 and it looks like yours, model number you can hardly see on the line above the sn. 

Edmund
Roku Community Streaming Expert

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