So i got a roku ultra and notice the volume button on the control up button it clicks but down works but does not clicks and sometimes activates by itself. I did not gave it importance at the time but now i got the roku 4kplus and i notice the control is not like that. My roku ultra was purchased 2 months ago and is still under the roku warranty but does the control too. Can i exchange or repair just the control?
The serial is X010004P7W8J. The photo i don’t know how since is internal. The part missing it the one inside the button plastic and the board. Can i open the control to take the picture or will that void my warranty?