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tmwsiy11
Newbie

Cannot connect the roku to the same network without the remote

can not connect the roku to the same network without the remote.  the remote wont connect to the roku and neither will the app.

model is 3810x

sn is 213038005812

don't know the device I'd

can't get to the os without the remote.

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Cannot connect the roku to the same network without the remote

@tmwsiy11

Thanks for the post.

If you are trying to connect a Roku device to a wireless network, you will need a physical remote.

If you need a replacement remote, you can purchase a compatible remote from our Products page here: https://www.roku.com/products/accessories


Thanks,
Danny

Danny R.
Roku Community Moderator
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