So I tried to pair my Roku remote to my Sony tv to be able to control the volume (new stick+ btw) and when I go to settings》Remotes & devices》Set up remote for TV control and press ok, it says the following: To control your tv, we need to know the brand. As soon as I put in the "s" to type in Sony is says the following: "No search results. This entry is not recognized as a supported brand. Please check to make sure it is spelled correctly."
What's weird is it doesn't matter if I try Sony, LG, Samsung or whatever, I get the same message. How could these tvs not be supported by Roku? When I look on youtube to see how pther people do it, the Roku automatically goes through the codes and has a "can you hear the music" test. My Roku does no such thing.
Can anyone help me out with this one? What’s going on here? Thank you.