Remotes

[Knutt]

Just purchased the new Ultra 4K streaming device with the new voice activated, rechargeable remote with Bluetooth head phone capability. It will not pair. This was the sole purpose of me buying this. Help

[RokuHaz-M · Accepted solution]

Hi! @Knutt 

Thanks for bringing this to us!

It sounds like you're having some trouble connecting your Beats earbuds to your device. There can be several reasons for this, but one useful tip is to try downloading the Roku mobile app. You can quickly pair your earbuds to your phone while using the app. Check out this link for a simple explanation of how to use headphone mode with the Roku mobile app.

Hope this helps!

Roku Community Team