Roku remote is worst designed remote I have ever used with any device I have ever had. Sound control buttons on the side always being pressed and a very small remote. Always hitting sound control when using remote. Remote could be better designed. Purchased a Roku unit will not purchase another just because of the remote. Useless.
First Roku remote I received with buttons on the side drove me crazy for all of maybe 5 days. I guess some people are more trainable than others.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X