Remotes

[Wookie78]

I have a Roku Premier+ 4630x and a brand new LG tv (2021 model)

I had this Roku on my old Sharp TV that was older and everything worked fine. After getting the new LG tv I did not like their WebOS interface so I went back to my Roku. Everything works great except that the Roku remote is not changing the volume or powering off the TV. 

Solutions I tried... 

- My LG tv does have the CEC enabled. However on the Roku the remote is still saying "The current remove does not support tv control"

- I have rebooted both the TV and Roku multiple times

- I have factory reset both the TV and Roku. 

Is there any way I can get my Roku remote to control the TV volume? If not, does anyone have a good universal remote to suggest?

[Tivoburkee]

Your original 4630 premiere+ remote did not have tv IR on board. It only controlled the volume by hdmi-cec. That's why it tells you that remote doesn't have tv controls like newer remotes have. It would be waste to just upgrade your remote for $20, the price of roku voice remotes with tv controls, when you can get the newest Roku the express 4k+ for $30 on sale:

https://www.roku.com/products/roku-express-4k-plus

[Jdd627]

I also have the 4630x and the volume control did work on my old Panasonic Viera TV but quit.  I expect it stopped working because of some programming change or simply because the Premiere+ is no longer being supported.  All other functions continue to work fine.  Is there any way to get it to work again?

[Tivoburkee]

See if you can refresh the cec devices connected to your tv in the tv settings?