Roku Community

Shely515 · ‎05-31-2020

bought my mom a Roku SE. It all connected great. I was entering in an email and password when it suddenly stopped responding. Tried power cycling and new batteries. No change! Ideas please????

Tivoburkee · ‎05-31-2020

Test the remote to see if its sending IR commands by pointing it at your cellphone camera and pressing a key if you see flashes the remotes fine. It might be the roku itself froze up and might need to be factory reset.

Edmund
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Shely515 · ‎05-31-2020

We downloaded the android app and that works but the remote does not. It does not seem to be getting an ir signal

Tivoburkee · ‎05-31-2020

Roku sells the simple remote but its on back order, if you go ebay route do not buy a roku remote with a power key on top, it means its roku tv remote and is useless with roku se.

I would get the One-For-All urc7935, open box on ebay are around $10.

https://www.ebay.com/sch/sis.html?_kw=One+For+All+Universal+Remote+Streaming%2C+Control+3+Devices+St...

Edmund
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while entering info remote stopped...won't start

Re: while entering info remote stopped...won't start

Re: while entering info remote stopped...won't start

Re: while entering info remote stopped...won't start