bought my mom a Roku SE. It all connected great. I was entering in an email and password when it suddenly stopped responding. Tried power cycling and new batteries. No change! Ideas please????
Test the remote to see if its sending IR commands by pointing it at your cellphone camera and pressing a key if you see flashes the remotes fine. It might be the roku itself froze up and might need to be factory reset.
We downloaded the android app and that works but the remote does not. It does not seem to be getting an ir signal
Roku sells the simple remote but its on back order, if you go ebay route do not buy a roku remote with a power key on top, it means its roku tv remote and is useless with roku se.
I would get the One-For-All urc7935, open box on ebay are around $10.