Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Moiphy
Level 7

Re: where to purchase a replacement enhanced remote uk

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Did anyone get a resolution to this problem? I am having the same issue of having lost a remote and would like to purchase a replacement but can;'t for the life of me seem to find one anywhere.

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DarrenUK
Level 7

Re: where to purchase a replacement enhanced remote uk

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I did not find a solution other than buying a brand new complete unit in the UK.

Not sure if support can message you direct with a solution - they appear to have messaged 2 other people in this thread.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost Remote - Streaming Stick UK

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@mkingston @DarrenUK @Moiphy 

Thanks for the post.

If you need further assistance trying to find a replacement remote in the UK, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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pravinjha
Level 7

Re: where to purchase a replacement enhanced remote uk

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Hi, my roku streaming stick HD/4K has stopped working. How can I get a replacement? Thank you.

BW

Pravin jha

[personal information removed]

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RokuDanny-R
Roku Employee
Roku Employee

Re: where to purchase a replacement enhanced remote uk

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@pravinjha 

Thanks for the post.

As stated in my previous post, if you need further assistance trying to find a replacement remote in the UK, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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nageshnim
Level 7

Re: Lost Remote - Streaming Stick UK

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Hi Danny

i am looking for roku replacement remote control for my roku device

Roku device serial number : YG00DV092878

can you please let me know where i can buy at London 

 

Regards

Nagesh

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RokuDanny-R
Roku Employee
Roku Employee

Re: Lost Remote - Streaming Stick UK

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@nageshnim

Thanks for the post.

Currently, we do not market Roku remotes in the UK. You may need check with online retailers for available Roku remotes.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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passionflower
Level 7

Re: where to purchase a replacement enhanced remote uk

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did you were you can purchase one please 

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RokuKariza-D
Roku Employee
Roku Employee

Re: where to purchase a replacement enhanced remote uk

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Hello @passionflower

I hope you're doing well.

Currently, we do not market Roku remotes in the UK. We would recommend checking with online retailers for available Roku remote.

You can also try our remote app to control your Roku device. Learn more here: How do I install the Roku® mobile app?

Thank you for your understanding and have a great day!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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GazB
Level 7

Re: where to purchase a replacement enhanced remote uk

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EDIT: Never mind! Apparently replying here enabled it!? Smiley Very Happy
Hi @RokuDanny-R,

I can't seem to find out how to PM you about getting a new remote in the UK. Friends dog said mine tastes nice! 🙈

Gaz

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