Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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djantzv
Level 7

what if it was connected to the wifi at one time original remote doesn't work and now it is asking m

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what if it was connected to the wifi at one time original remote doesn't work and now it is asking me for the complete ip address for my stick it has my wifi ip in the beginning but i cant seem to figure out what to do 

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RokuDanny-R
Roku Employee
Roku Employee

Re: what if it was connected to the wifi at one time original remote doesn't work and now it is a...

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@djantzv

Thanks for the inquiry.

Please be aware that if you are unable to connect to your wireless network, you will need a physical remote to reconnect. In the event that your original remote for the device no longer works, you will need to replace the physical remote to access your Roku device.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: what if it was connected to the wifi at one time original remote doesn't work and now it is a...

Jump to solution

@djantzv

Thanks for the inquiry.

Please be aware that if you are unable to connect to your wireless network, you will need a physical remote to reconnect. In the event that your original remote for the device no longer works, you will need to replace the physical remote to access your Roku device.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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