Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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prosar
Level 7

roku responding to xfinity cable remote

I use both roku and cable. When trying to use cable with a separate remote for the cable box, the roku responds to the signal from the cable remote. this changes the input of the tv and makes using my other remote difficult. roku express

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4 REPLIES 4\
Tivoburkee
Community Streaming Expert

Re: roku responding to xfinity cable remote

If the tv input keeps on changing to roku input, do the following in the menu of the roku: settings> system> Control other Devices(CEC)> unclick 1-Touch Play box.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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mdhilliard
Level 7

Re: roku responding to xfinity cable remote

Thank you for this response.  Roku support strung me along for weeks regarding this issue without having any inkling whatsoever about what the issue was.

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kwhoughton
Level 7

Re: roku responding to xfinity cable remote

I have (had) the the same issue.  This fixed my 3 month long problem.

DBen113NR
Level 7

Re: roku responding to xfinity cable remote

OMG!  So simple.  I've been dealing with this issue for months!  My roku device even responded to the remote for my flameless candle!  LOL.