Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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amy1155
Level 7

roku decoder off message on yamaha tuner.

Roku device not responding to remote. yamaha tuner showing decoder off message. have picture but cannot get surround sound. I pushed the power button on the roku device and an alarm sounded.

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RokuDanny-R
Roku Employee
Roku Employee

Re: roku decoder off message on yamaha tuner.

@amy1155

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using? Have you tried replacing the remote batteries to see if you are still seeing the issue with your remote?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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