Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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EDOARDO
Level 7

remote won't work

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I WANT TO USE MY ROKU 3 ON A NEW TV. I CONNECTED IT AND IT COMES ON BUT THE REMOTE DOESN'T WORK. ANY IDEAS HOW TO FIX THIS

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RokuDanny-R
Roku Employee
Roku Employee

Re: remote won't work

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@EDOARDO

Thanks for the post.

Please be aware that the Roku 3 is an older Roku device that is no longer under warranty. It's possible that the remote or device may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: remote won't work

Jump to solution

@EDOARDO

Thanks for the post.

Please be aware that the Roku 3 is an older Roku device that is no longer under warranty. It's possible that the remote or device may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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