Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
EDOARDO
Newbie

remote won't work

Jump to solution

I WANT TO USE MY ROKU 3 ON A NEW TV. I CONNECTED IT AND IT COMES ON BUT THE REMOTE DOESN'T WORK. ANY IDEAS HOW TO FIX THIS

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator

Re: remote won't work

Jump to solution

@EDOARDO

Thanks for the post.

Please be aware that the Roku 3 is an older Roku device that is no longer under warranty. It's possible that the remote or device may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator

Re: remote won't work

Jump to solution

@EDOARDO

Thanks for the post.

Please be aware that the Roku 3 is an older Roku device that is no longer under warranty. It's possible that the remote or device may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos