Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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BJMB
Level 7

remote will not turn the sound on. this happened after I bought a second remote

This happened after I bought a second remote so both of us would have one. Is there anyone I can speak to about this?

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RokuDanny-R
Roku Employee
Roku Employee

Re: remote will not turn the sound on. this happened after I bought a second remote

@BJMB

Thanks for the post.

Can you please clarify the issue you are experiencing? What Roku model device are you using? Are you trying to control the TV volume?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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