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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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FilteringSpam
Level 7
‎12-19-2020 07:53 AM

remote not working after few minute of idle and left button not working since yesterday

Since yesterday, remote stopped working after being idle for a few minutes. I need to removed and reinsert batteries to get it working. The left button does not work at all. I have reset connection, and repair remotes to roku stick. But the problem persist. 

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3 REPLIES 3\
renojim
Community Streaming Expert
‎12-19-2020 08:03 AM

Re: remote not working after few minute of idle and left button not working since yesterday

The obvious has to be asked - did you try new batteries?

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FilteringSpam
Level 7
‎12-19-2020 11:46 AM

Re: remote not working after few minute of idle and left button not working since yesterday

Yes. Batteries were changed. Navigation on remote has not been working since morning. 

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RokuDanny-R
Roku Employee
Roku Employee
‎12-22-2020 10:54 AM

Re: remote not working after few minute of idle and left button not working since yesterday

@FilteringSpam 

Thanks for the post.

If you are unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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