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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Butch1
Level 7
‎12-26-2020 01:41 PM

remote for streaming stick + power & volume samsung tv

New 3810 streaming stick + with new samsung tv. Power and volume only work if device is less than 4 feet away from the tv. other functions of the remote work fine from greater distance.

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Tivoburkee
Community Streaming Expert
‎12-26-2020 01:59 PM

Re: remote for streaming stick + power & volume samsung tv

The other functions of the remote are roku functions which will go through walls. The tv is being controlled by IR, and needs a clear line of sight to the tv, is anything blocking the tv IR sensor? Like soundbar? Picture frames? 

Edmund
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