Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jn3
Level 7

power cord broke

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the plug on the end of the power cord that firts into my roku stick broke, how do i get a new power cord. i cant find any support to get one.

jn

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RokuDanny-R
Roku Employee
Roku Employee

Re: power cord broke

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@john78 

Thanks for the inquiry.

You can purchase a replacement power cord on our Products page here: https://www.roku.com/products/accessories/streaming-stick


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: power cord broke

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@jn3 

Thanks for the post.

Can you please provide us with the Roku Stick model so we can recommend you the appropriate replacement power cable you will need?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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john78
Level 7

Re: power cord broke

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roku stick 3810x power cord damaged. How and where do i order a new one?

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RokuDanny-R
Roku Employee
Roku Employee

Re: power cord broke

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@john78 

Thanks for the inquiry.

You can purchase a replacement power cord on our Products page here: https://www.roku.com/products/accessories/streaming-stick


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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