Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
juuulbro
Level 7

pairing new remote- sharp

my old remote broke so i got a new one, i tried everything to get it to pair with my tv but it won’t work, and it doesn’t have a pairing button either, i even put new batteries in it and it just won’t pair 

Tags (2)
0 Kudos
2 REPLIES 2\
renojim
Community Streaming Expert

Re: pairing new remote- sharp

I assume you have a Sharp Roku TV?  You either need a Sharp Roku TV remote or a Roku remote with a pairing button.  A Roku simple remote without a pairing button will never work on a Roku TV.  A Roku TV remote for a brand other than Sharp is also not likely to work.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
makaiguy
Community Streaming Expert

Re: pairing new remote- sharp

@renojim wrote:

A Roku TV remote for a brand other than Sharp is also not likely to work.


Learned from our resident remote expert @Tivoburkee (I THINK I got this right):

Remotes from HiSense and Sharp can only be used with HiSense and Sharp Roku TVs because they issue a different set of IR commands than the rest of the Roku TV manufacturers. The Roku TVs from HiSense and Sharp, though, support both sets of IR commands so they can be used with remotes from any Roku TV manufacturer.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos