Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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courtney_mariie
Level 7

new remote orrr??

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So my puppy completely destroyed my roku remote... & for some reason I cannot get the one downloaded on my phone to sync with my tv... If I buy another remote will it automatically sync with my player orrrrr??   

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RokuDanny-R
Roku Employee
Roku Employee

Re: new remote orrr??

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@courtney_mariie 

Thanks for the posts.

Normally, we don't recommend Roku device remotes as a dog toy, but it seems like your pup really enjoys our product! 

If you need a replacement remote for your Roku Express, you can purchase a Simple remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Tivoburkee
Level 20

Re: new remote orrr??

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It depends on the roku you have, and the roku remote you buy. what is the name and model number o your roku. Is it a roku stick, roku tv, and roku console?

Edmund
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courtney_mariie
Level 7

Re: new remote orrr??

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Pretty sure I have the roku express 

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Tivoburkee
Level 20

Re: new remote orrr??

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The express uses an IR remote, so the new remote should work out of the box. With it using an IR remote you don't need a true roku remote, a cheap universal remote with roku listed will do just as a good. Check target, walmart or even the dollar store. 

Edmund
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RokuDanny-R
Roku Employee
Roku Employee

Re: new remote orrr??

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@courtney_mariie 

Thanks for the posts.

Normally, we don't recommend Roku device remotes as a dog toy, but it seems like your pup really enjoys our product! 

If you need a replacement remote for your Roku Express, you can purchase a Simple remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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