Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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mlevy12
Level 7

infrared remote not working - replacement needed

Hi, 

My infrared remote for roku RC 31 is not working. I've tried new batteries and adjusting but it's just not working. Please help with replacement. 

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renojim
Community Streaming Expert

Re: infrared remote not working - replacement needed

You can get the simple remote - https://www.roku.com/products/accessories/roku-simple-remote .

Any universal remote that supports Roku will also work.  To ensure your current remote isn't working you can point it at a digital camera like the one in your phone.  You should see a flash of light on the camera screen when you press a button.  If you don't see a flash, the remote is dead.  If you do, then it's possible that the remote isn't the problem.

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