i lost my remote and cannot use my TV as it is not connected to the internet, but i’m also not able to reach the settings to connect to internet or connect a new remote because i do not have a remote connected to get to the settings. what can i do?
You need a physical remote to get connected to Wi-Fi. You don't necessarily need a Roku remote, but the universal remote must support Roku TVs (not just Roku players).
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okay but how do i connect the universal remote without being able to reach the settings on my tv?
Less then hundred dollar Universal remotes can only control a Roku by IR, meaning just program the correct code into the universal remote it should just work, nothing to do on the Roku itself.