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hahahaha
Reel Rookie

general question about broken remotes

i really can't find anything about this anywhere else so ill ask here, is it possible to send in remotes that are broken to be fixed? or possibly upgraded to a better remote? of course while paying for it as well

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3 REPLIES 3
Tivoburkee
Community Streaming Expert

Re: general question about broken remotes

Sorry but no. If it's under warranty Roku, my offer to send a new one? But nothing gets repaired. And if the model is too old, they my off discount on newer Roku which will come with new remote. It's up to them. 

See if they have any offers for you here:

 

Roku | My offers

Edmund
Roku Community Streaming Expert

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AeroSpaceTech
Roku Guru

Re: general question about broken remotes

A new remote is $10-15. A Roku Streaming Stick 4K with a new remote is only $40. Most devices are not fixed anymore. They are throw away devices. That’s why you don’t see TV repair shops anymore. My sons Chromebook charging port went bad. It was out of warranty. I was quoted $100 to repair it from a computer repair shop. But a brand Chromebook was $250. So I bought a new Chromebook. 

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DBDukes
Community Streaming Expert

Re: general question about broken remotes


@hahahaha wrote:

...or possibly upgraded to a better remote? of course while paying for it as well


Yes. They're sold at Walmart, Best Buy, and other retailers. And on Amazon, directly from Roku, and other places online.

Did you not see them on the Accessories page on the Roku Website?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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