Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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rirvine
Level 7

frozen screen on “Hands free voice” during romu pro remote setup- can’t exit or go back

can’t change screen using either old roku remote or new one as screen is “frozen” - cant go to “settings” or “go back” or select “options. unplugging does. ot do anything. same “hands free voice” screen comes back on.

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renojim
Community Streaming Expert

Re: frozen screen on “Hands free voice” during romu pro remote setup- can’t exit or go back

When you unplug it and plug it back in do you see the startup animation?  Are you saying it starts up and then immediately goes to that screen?

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