Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Smithn
Level 7

factory reset

So I broke my remote a while ago and I've just been using the roku app. And I found out there another email logged on and i figure out how to log off. So I factory reset it and now it won't connect my roku app to get started ps I don't have a remote
0 Kudos
2 Replies
dgrace
Level 11

Re: factory reset

Well, you need a remote, to get it back on your network. Borrow one, buy one, or look into a universal remote that can be programmed with roku codes. Otherwise your app isn't going to help.

"I might be moving to Montana soon..."
FZ
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Tivoburkee
Community Streaming Expert

Re: factory reset

Problem here if its a roku stick then a universal won't help and if its 3500 stck there isn't remote available anymore except used off of ebay.

Edmund
Roku Community Streaming Expert

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