Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hardluck
Level 7

Won't turn off. Can't find CeC control on roku. Insignia tv please help

Tv remote will not turn tv off. Worked last week.not 

Now. Says to connect CDC control can not find. Indiana tv MB 3 yrs old

Has worked ever since got tv. Quit 

Last week. Very poor customer service from roku.

Won't Talk on phone. Amazon talks. Best buy talks. Hulu talks. No reason but laziness that they won't talk.

0 Kudos
1 Reply
DBDukes
Level 15

Re: Won't turn off. Can't find CeC control on roku. Insignia tv please help

Keep your focus. Do you want help with the remote?

It appears as if the remote has lost its setting for the TV. Go into the remote section of the menu and configure it to the TV again. Don't try to re-pair the remote to the Roku. As long as it's controlling the Roku, you're should be okay.

When you configure the remote to work with the TV, the remote will be able to send IR signals to the TV and control power and volume.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos