innovative, yay for you. i must say i've tried to get chat but am sent around in circles. did send email. didn't hear back. will try your approach. i need to replace batteries before a month is up. not cheap to do so.
Can you please provide us with more specific information about the issue you are experiencing?
Note: Never post any personally identifiable, private, or sensitive information publicly, including passwords, email addresses, or payment information. Community content is visible to all Community members.
With more detailed information, we will be able to assist you further.
I have found the easiest solution to the battery drainage on my Roku voice remote. I just bought rechargeable batteries and they seem to last longer than the name brand. Energizer ,etc. for some reason I get longer usage out of the rechargeable
Remote stopped working, model RC691 for a 3820R. Purchased 5 months ago directly from Roku. Serial #S08Y418SGG8X
A month ago replaced batteries with brand-new ones yet the Roku immediately reported 50%. Remote stopped working yesterday. Replacing batteries with brand-new ones had no effect. Unable to reset or get any kind of indicator. Tried unplugging Roku for 10 seconds, pairing button, everything. No response.