Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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LaurieO
Level 7

Re: Why is my Roku remote draining batteries?

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I am having the same problem with the remote draining the batteries. We have model 3810RW. We’ve used the device 10 hours and been through 3 pairs of batteries already. 

glencove
Level 9

Re: Why is my Roku remote draining batteries?

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No thanks to ROKU, since there is no tech support, I did a factory reset and everything is OK now

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ellenv521
Level 7

Re: Why is my Roku remote draining batteries?

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Danny R. :

I have the exact same problem with one of my Roku voice remotes (the other remotes are fine). 

Please let me know how I can obtain a voice remote that does not have this issue - I'm going bankrupt buying batteries!!!

[Personal information]

 

Robbie2021
Level 8

Re: Roku remote draining batteries

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I have two remote that eating batteries weekly. Both have the headphone jack. What is the fix for this? Replacing batteries will get expensive!  Needs to be fixed!

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glencove
Level 9

Re: Roku remote draining batteries

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No thanks to ROKU, since there is no tech support, I did a factory reset and everything is OK now.

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glencove
Level 9

Re: Why is my Roku remote draining batteries and how to fix?

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 I did a factory reset and everything is OK now.

glencove
Level 9

Re: Why is my Roku remote draining batteries and how to fix?

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No thanks to ROKU, since there is no tech support, I did a factory reset and everything is OK now.



 

glencove
Level 9

Re: Why is my Roku remote draining batteries and how to fix?

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Since there is no tech support from ROKU, I did a factory reset and everything is OK now.

glencove
Level 9

Re: Why is my Roku remote draining batteries and how to fix?

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Since there is no tech support, I did a factory reset and everything is OK now.

Robbie2021
Level 8

Re: Why is my Roku remote draining batteries and how to fix?

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Thanks for the heads up! I will give this a try on both devices. Hope this clear up the problem... If not, Roku will hear from me.. leaving the costumer hanging to ok with me!

 

Thanks, Rob