I have cut the cord and now have 6 rokus all over my house. Daily, at least one remote loses connectivity and I need to reboot, remove batteries, reconnect, etc. this is more work than paying my cable bill. Is this just me?
Also seems as if there is no customer service, only forums for help.
Thanks for the inquiry.
How are you powering your devices? Are they plugged into the TV USB port or are they plugged into a wall outlet? We would recommend making sure your devices are plugged into the wall with the provided cable.
For more information on how to resolve issues with your remote, visit our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?
Thanks,
Danny
Yes, all plugged into outlets. Random which ones check out too.