Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Roku Employee
Roku Employee

Re: Which streaming stick do I have?

Hello @Lhayes

Thanks for reaching out here in the Community.

Have you tried to set up your remote for TV controls? Here's how: 

  1. Press the Home button on your Roku voice remote.
  2. Scroll up or down and select Settings.
  3. Select Remotes & devices and then select Remote.
  4. Choose your voice remote from the list and select Set up remote for TV control.
  5. Follow the on-screen prompts to complete the process.

For more information, you can check our FAQ here: How do I set up my Roku® voice remote to control my TV?

Moreover, you can purchase a new remote here for your Roku Streaming Stick+ (3810X). 

I hope this helps!

All the best,


Kariza D.
Roku Forum Moderator
0 Kudos