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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Dbrown619
Level 7
‎10-13-2020 05:50 PM

What model do I Have - need remote

i was given a roku by a friend that doesnt have a remote.  Ive seen that some models are not supported.  How do I know what model I have.

I only have the sn on it

55671D000607

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4 REPLIES 4\
Tivoburkee
Community Streaming Expert
‎10-13-2020 07:08 PM

Re: What model do I Have

Describe it, is it a stick with built-in hdmi connector? Is it purple or black? Does it accept hdmi cable? 

Edmund
Roku Community Streaming Expert

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Dbrown619
Level 7
‎10-13-2020 08:45 PM

Re: What model do I Have

Its black with a hdmi connector.  

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Dbrown619
Level 7
‎10-13-2020 09:32 PM

Re: What model do I Have

It plugs into my hdmi on the tv the power is the usb connector the smaller one

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Tivoburkee
Community Streaming Expert
‎10-13-2020 10:44 PM

Re: What model do I Have

Its either 3600 or 3800 stick, and so you need a WIFI voice remote, it won't work wuth cheaper IR only remotes. So you need the first one listed here for $19.99:

https://www.roku.com/products/accessories/player

Edmund
Roku Community Streaming Expert

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