Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Week old Streaming Stick+, remote blinking, won't pair

I have a week old Streaming Stick+ (my third) which worked fine until yesterday when the remote stopped working.   The pairing light is constantly blinking and the remote will not pair.  Is there a way to reset the remote?

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7 Replies
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Level 19

Re: Week old Streaming Stick+, remote blinking, won't pair

No, there's no way to reset a remote, I would try new batteries, and re-pair it. 

Edmund
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Level 7

Re: Week old Streaming Stick+, remote blinking, won't pair

I forgot to mention that I tied new batteries with no luck.

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Roku Employee
Roku Employee

Re: Week old Streaming Stick+, remote blinking, won't pair

@GoPadge 

Thanks for the note.

We would recommend taking a look at our troubleshooting steps for your remote on our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Week old Streaming Stick+, remote blinking, won't pair

I’m having the same problem and have followed all the steps. 

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Level 7

Re: Week old Streaming Stick+, remote blinking, won't pair

I am having same problem. One week old and work great until today. Remote will not pair. I have spent all day repeating over and over all of the suggestions on both roku website and the forum. Very disappointed. I do not want to go back to paying for cable!!!!!!!!

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Level 19

Re: Week old Streaming Stick+, remote blinking, won't pair

Try unplugging the wifi router, just during pairing. 

Unplug the power cable from the stick+, plug it back in, when the roku is bouncing start pressing and holding the pairing button in the battery compartment, when the roku stops bouncing let up on the pairing key for sec and start pressing again until you get confirmation its paired. Do this with fresh batteries, do not rely on the age and little use of the batteries to confirm they're fresh. 

 

"I did all that!" BS, KEEP TRYING!!!

Edmund
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Level 7

Re: Week old Streaming Stick+, remote blinking, won't pair

Didn’t work. What would go wrong with a remote or batteries after one week? 

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