Even if your roku remote doesn't have a vudu key, the roku will respond to a command that would change it to vudu app, and if you have another devices remote that uses similar IR code it could interfere with each other. I have 5 hdmi switch whose remote commands are the same as my tcl roku tv, hdmi 1 on the switch trips the option * command on the tv, where hdmi 5 is the same as mute on the tv. So it might just be then tv volume or mute that initiates the vudu command? Anythings possible.
Edmund Roku Community Streaming Expert
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Do you use the Vudu channel on your Roku device? Have you tried removing the channel to see if you are still experiencing the issue?
If you are still unable to resolve the issue, can you please provide us the following information:
-Roku device model
(these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
Once we have this information we can pass it along to the appropriate team to investigate further.
It's like you are fighting to stay out of vudu. It's forcing you there and won't let you out of it. When you go back if you can get back to the himescreen it launches you back to vudu. It's become useless.. why would i purchase another one if this happens. I don't know how to fix this.
I am having the same issue but my TV and everything is freezing up. I don’t have Vudu but somehow my email is in the settings, figured that out once I was able to get to the settings after about 15 minutes of cussing it. Any suggestions?