Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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wintersoldier
Level 7

Vudu launching by itself

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I just recently purchased Roku Ultra LT from Walmart.   Recently without warning the unit suddenly launches into "VUDU" app.  I am not even touching the "Vudu" button on the remote or not even near the remote.  Any suggestions?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vudu launching by itself

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@GodisLove 

Thanks for the update.

If you are still unable to resolve the issue you are experiencing, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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makaiguy
Community Streaming Expert

Re: Vudu launching by itself

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Only thing that comes to mind:
Examine the Vudu button closely. Is it stuck in a depressed or partially depressed position?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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Tivoburkee
Community Streaming Expert

Re: Vudu launching by itself

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On recently upgraded roku's bought at Walmart there is an advertisement in the menu list to the left on the home page, usually where the Fandango Now is on non-walmart bought rokus. Its not like the true vudu app there is no library of titles you might have bought, there is rows of titles you can buy and rent, an advertisement. You could have some how launched that?

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Jackie316
Level 7

Re: Vudu launching by itself

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My Roku is doing the same thing ... launching vudu constantly. I have tried unplugging the roku to reboot it and it doesn’t seem to help. Soooooo annoying HELP

RokuDanny-R
Roku Employee
Roku Employee

Re: Vudu launching by itself

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@Jackie316 

Thanks for the post.

Does your remote have a Vudu button on it? Have you made sure to check if the button is stuck or lodged by any chance?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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GodisLove
Level 7

Re: Vudu launching by itself

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The vudu button is not stuck and my Roku is launching vudu by itself, help please.

RokuDanny-R
Roku Employee
Roku Employee

Re: Vudu launching by itself

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@GodisLove 

Thanks for the update.

If you are still unable to resolve the issue you are experiencing, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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JAZIII
Level 7

Re: Vudu launching by itself

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I have no vudu button and on 2 of my ROKU devices, vudu continues to try to load. Did system update and deleted the channel it just wants me to add it.  And continues in a loop all is stuck and no other options from regular remote or phone app based remote.  HELP!

RokuDanny-R
Roku Employee
Roku Employee

Re: Vudu launching by itself

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@JAZIII

Thanks for the update.

Have you tried removing the channel and then trying to to perform a factory reset on the Roku device to see if you are still experiencing the issue?

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Jack8
Level 7

Re: Vudu launching by itself

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I have found that a bad remote can cause the VUDU launch problem. It will interfere with your other remote if you have one. It seems to randomly transmit a signal even turning on the tv if quick launch is enabled. I took the batteries out of the suspect remote and all is well. 

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