Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7


I've set up my new streaming stick plus.  I've read through these posts, tried your suggestions, but still can't get the volume buttons to control the sound.. samgsung smart TV, any help? TIA

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Roku Employee
Roku Employee

Re: Volume


Thanks for the post.

Are you trying to control the TV volume with your remote? Have you tried the steps provided by our Support page here: Why is my Roku® enhanced remote not controlling volume and power on my TV?

If you are still unable to resolve the issue, perhaps @Tivoburkee can provide some further insight, as he's our resident remote expert.


Danny R.
Roku Forum Moderator
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