Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
TonyLfc
Level 7

Volume won’t stop climbing

I just got a Roku stick and the volume keeps climbing to a 100 by itself. I know this is very common because I have googled many othe instances of this happening to other Roku users. So please do not say that it’s unheard of. 
There has to be a cure. Thanks

0 Kudos
3 REPLIES 3\
Tivoburkee
Community Streaming Expert

Re: Volume won’t stop climbing

Check the room for other IR sources, stuck button, remote under cushion, baby monitor whatever? It sounds like IR intereference for sure. 

Its usually a repeating command like volume that gets caught in a feedback loop along with IR from the culprit IR command.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
TonyLfc
Level 7

Re: Volume won’t stop climbing

Ok so I have never had an issue with volume before. That is until I plugged in this stick. I just got rid of the fire stick for Roku. The fire stick, apple tv, whatever else has never had this problem. No babys anymore so no interference. 

0 Kudos
makaiguy
Community Streaming Expert

Re: Volume won’t stop climbing

Take the batteries out of the remote as a troubleshooting step. If the problem stops, that eliminates the remote as the source of the problem.

If the problem continues with the remote disabled, try restarting your Roku.  Settings > System  > System restart.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
0 Kudos